Delete Account
Account deletion request
Request deletion of your Mana Rover account
This page is public so customers, sellers, farmers, associates, and delivery partners can request account deletion even before opening the app. Deletion is reviewed so open orders, returns, commissions, tax invoices, and payout obligations are handled correctly.
How to request deletion
- 1Open any Mana Rover app and sign in with the mobile number or email linked to your account.
- 2Go to Account, Help & Support, or Profile Privacy and request account deletion.
- 3If you cannot access the app, email support@manarover.in from your registered email or include your registered mobile number.
- 4Our support team verifies ownership, closes open orders or payouts if any, and confirms the deletion request status.
Email request
Send the request to support@manarover.in with subject Account Deletion Request. Include your registered mobile number, role/app name, and city or zone.
We normally acknowledge requests within 7 working days and complete eligible deletion after verification and settlement checks.
Data deleted or anonymised
- Profile name, saved addresses, wishlist, cart, notification preferences, and app session tokens.
- Optional documents or onboarding information that are not needed for legal, tax, payout, fraud-prevention, or dispute records.
- Personal identifiers in inactive support records wherever anonymisation is legally allowed.
Data retained when legally required
- Invoices, payments, refunds, commissions, payouts, tax records, and order audit logs for the statutory retention period.
- Fraud-prevention, safety, legal dispute, and regulatory records where retention is required by law.
- Aggregated analytics that no longer identify an individual user.